Is your organization facing these challenges?
Many organizations have implemented ISO 9001:2015 but still face challenges in maintaining and continually improving their Quality Management System (QMS).
✓ Lack of a competent internal audit team
✓ Internal audits conducted merely as a formality
✓ Inability to identify non-conformities and opportunities for improvement
✓ ISO team lacks a full understanding of ISO 9001:2015 requirements
✓ Difficulty preparing for certification or periodic surveillance audits
✓ Ineffective ISO system operation; lack of continuous improvement
KMRA's training course is designed to directly address these issues, helping businesses build a team of professional internal auditors and enhance the operational efficiency of their quality management systems.
What value does the course bring to your organization?
Build a Competent Internal Audit Team
Equip participants with the knowledge and skills required to conduct internal audits in accordance with the requirements of ISO 9001:2015 and the guidance provided in ISO 9001:2015.
Enhance the Effectiveness of the Quality Management System
Enable organizations to identify nonconformities, assess risks, and uncover opportunities for improvement throughout the operation of the Quality Management System (QMS).
Be Well Prepared for Certification Audits
Increase organizational readiness for certification, surveillance, and recertification audits through effective internal auditing practices.
Drive Continual Improvement
Improve management effectiveness, enhance product and service quality, and increase customer satisfaction through continual improvement of the Quality Management System.
Who should attend?
This training course is suitable for:
- ISO Management Team members
- Management Representatives (Quality Management Representatives)
- Department Managers and Supervisors
- QA/QC Personnel
- Internal Auditors
- Organizations implementing or maintaining an ISO 9001:2015 Quality Management System (QMS)
- Organizations preparing for ISO 9001 certification audits
Training program content
|
DATE |
COURSE CONTENT |
|
DAY 1 From 08:30 AM to 04:30 PM |
ISO 9001:2015 STANDARD CLAUSES AND REQUIREMENTS Overview of ISO 9001:2015 Quality Management System New terms and definitions in the ISO 9001:2015 standard Structure of the ISO 9001:2015 standard Interpretation and analysis of ISO 9001:2015 standard requirements *ISO 9001:2015 Standard Exercises |
|
DAY 2 From 08:30 AM to 04:30 PM |
INTERNAL AUDITING: THEORY + PRACTICE Principles of Internal Auditing Types of Audits (hoặc Audit Classifications) Role of Internal Auditors Internal Audit Process: + Audit Planning + Preparing Audit Checklists + Conducting Document Review + Preparing for On-site Audit Activities Practical Application of ISO 9001:2015 Quality Management System Internal Auditing + Audit Reporting and Follow-up on Corrective Actions What Makes a Great Auditor? *Summary & Review |
Part 1: ISO 9001:2015 Awareness
- Overview of ISO 9001:2015
- Quality Management Principles
- Process Approach
- Risk-Based Thinking
- Detailed Explanation of ISO 9001:2015 Requirements
Part 2: Internal Auditing According to ISO 9001
- Overview of Internal Auditing
- Auditing Principles
- Managing an Audit Program
- Audit Planning
- Preparing an Audit Checklist
- Interviewing and Evidence-Gathering Skills
- Identifying and Recording Nonconformities
- Preparing an Audit Report
Part 3: Practical Exercises and Case Study Discussions
- Practical Checklist Preparation
- Mock Audit Exercises
- Discussion of Real-World Cases
Guidance on Corrective Actions and Continuous Improvement
Course Information
|
Course Outline |
Details |
|
Duration |
02 days |
|
Training Format |
On-site or Online |
|
Training Location |
At the Client's Site or Online (as requested by the client) |
|
Language |
Vietnamese |
|
Certificate |
Certificate of Completion |
Why Organizations Choose KMRA
Extensive Hands-On Experience in Certification Audits
Our experts have extensive practical experience in management system auditing, certification, and training, supporting numerous manufacturing and service organizations throughout Vietnam.
Practical, Business-Focused Training
Our training programs emphasize practical application rather than theory alone, enabling participants to apply the knowledge effectively in their daily work.
Flexible Training Delivery
- On-site Training (at your organization)
- Online Training
- Public Training Courses
Post-Training Support
We provide ongoing support to help participants address questions and challenges that arise during the implementation and practical application of ISO 9001:2015.
What is ISO 9001:2015?
ISO 9001:2015 is the internationally recognized standard for Quality Management Systems (QMS), published by the International Organization for Standardization (ISO). It helps organizations control their processes, improve the quality of products and services, meet customer requirements, and drive continual improvement.
What is an ISO 9001 Internal Audit?
An ISO 9001 internal audit is a systematic process used to determine whether a Quality Management System (QMS) conforms to the requirements of ISO 9001:2015 and is effectively implemented and maintained. Internal auditing is a mandatory requirement of the standard and a key management tool that enables organizations to maintain compliance, identify opportunities for improvement, and continually enhance the effectiveness of their Quality Management System.
Benefits of ISO 9001 Internal Auditing
- Identify Nonconformities – Detect gaps and nonconformities to ensure compliance with ISO 9001:2015 requirements.
- Identify Opportunities for Improvement – Uncover opportunities to enhance processes, improve efficiency, and strengthen overall performance.
- Improve the Effectiveness of the Quality Management System (QMS) – Evaluate and enhance the implementation and effectiveness of the Quality Management System.
- Prepare for Certification Audits – Increase organizational readiness for certification, surveillance, and recertification audits.
- Enhance Customer Satisfaction – Improve product and service quality, consistently meet customer requirements, and increase customer satisfaction.
Key Figures
More than 1,000 organizations have trusted KMRA's expert team for training, certification, and management system auditing services.
Frequently Asked Questions (FAQs)
1. How long is the training course?
The course is typically conducted over 2 days.
2. Can I perform internal audits after completing the course?
Yes. Participants will gain the essential knowledge and practical skills required to conduct ISO 9001 internal audits.
3. Will I receive a certificate after completing the course?
Yes. KMRA issues a Certificate of Course Completion to participants who successfully meet the course requirements.
4. Can organizations that have not yet implemented ISO 9001 attend the course?
Yes. The course is suitable for organizations that are planning to implement or are in the process of implementing ISO 9001:2015.
5. Can the training be delivered at our facility?
Yes. KMRA offers on-site training tailored to your organization's needs and delivered nationwide.
6. Is online training effective?
Yes. The online training program provides learning outcomes equivalent to those of classroom-based training.
7. Does the course include practical internal audit exercises?
Yes. Participants will practice developing audit checklists, conducting simulated internal audits, and handling real-world audit scenarios.
8. Is an ISO 9001 internal audit a mandatory requirement?
Yes. ISO 9001:2015 requires organizations to conduct internal audits at planned intervals to determine whether the Quality Management System (QMS) conforms to the standard's requirements and is effectively implemented and maintained.
9. Is the course suitable for both manufacturing and service organizations?
Yes. The course is designed for manufacturing, trading, and service organizations, making it applicable across a wide range of industries.
Register for the ISO 9001:2015 Training Course
KMRA provides ISO 9001:2015 Awareness & Internal Auditor Training tailored to the specific needs of organizations nationwide.
We develop customized training programs based on your organization's size, industry, and business objectives.
✓ Receive a detailed course outline
✓ Request a training quotation
✓ Get expert advice on the most suitable training program
✓ On-site training available nationwide
